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Privacy Policy

This policy explains the limited data handled by Des Moines Residents Directory and the choices available to visitors. No account is required, and we do not host personal records. The service points readers to public rolls and collections maintained by Des Moines, Polk County, and Iowa custodians.

Information You Submit

A third-party provider receives the name, phone number, or address entered in a search box. Our servers do not retain a copy of those searches. When you contact us, we use the contents of your message only to answer it.


Routine Technical Logs

Hosting systems record standard details such as an IP address, browser type, time, and pages requested. We review combined traffic to maintain the service and understand page use. Cookies or comparable tools may support basic analytics and advertising measurement where used.


How Information Is Used

Limited data supports site operation, troubleshooting, traffic counts, and page improvements. We neither sell a visitor list nor assemble individual user profiles.


Privacy on Linked Services

Polk County portals, Iowa agencies, libraries, archives, and third-party search providers set their own privacy terms. Their policies govern anything entered after following a link, including information submitted for sponsored results.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Privacy Choices

Iowa Code Chapter 715D provides access, correction, deletion, portability, and opt-out rights within its statutory scope, subject to thresholds and exemptions. A request to us normally concerns only contact messages or available server logs because we keep little visitor data. Use the Contact page to ask. Public records controlled by Iowa, Polk County, or Des Moines offices remain outside our control, so correction or removal requests must go to that custodian.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.